The airline said no
Is the airline right?
Paste its reply or pick its excuse. We show you what the courts ruled on it, tell you honestly how strong your case is, and write your reply.
Paste the airline's reply
Or pick what it said
- "Extraordinary circumstances", with no details Strong answer
- A technical problem or fault with the aircraft Strong answer
- A crew member was ill, or there was no crew Strong answer
- A strike Strong answer
- A problem on an earlier flight (knock-on delay) Could go either way
- You missed a connection, and the first flight was only a little late Strong answer
- Bad weather Could go either way
- Air traffic control or an airport restriction Could go either way
- A bird strike, runway debris or a disruptive passenger The airline may be right
- "You arrived less than 3 hours late" Could go either way
- "Your claim is too late" Could go either way
- It offered a voucher instead of money Strong answer
We read each ruling in the official text on 3 and 4 November 2026. The EU has adopted new EU261 rules that apply from 23 October 2027 (Regulation (EU) 2026/2202). Until then the current rules apply. We have not yet confirmed how the new rules treat earlier flights, and we will update this site before that date. Not legal advice. Sources are on each page.
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